Terms of Service
Last Updated: 17 June 2025
Introduction
Thank you for choosing Callsensy! These Terms of Service (“Terms”) govern your access and use of our WhatsApp Business API platform and related services (“Services”). The Services are provided by Callsensy.
By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using the platform.
Using Our Services
You agree to comply with all guidelines, instructions, and policies shared with you while using our Services.
Do not misuse our Services. For example, do not try to access them through unauthorized means, interfere with their operation, or attempt to reverse-engineer any part of the system. Use is permitted only as allowed by law and Meta’s platform policies.
We reserve the right to suspend or terminate access to our Services for users found in violation of our Terms or any applicable laws.
Using our Services does not grant you any ownership rights over our content, branding, or intellectual property.
User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials.
You must ensure that all end-users (your customers) have provided proper consent before you send them messages using our platform.
You may not use our Services for spamming, fraud, abusive content, or activities that violate Meta’s or any government’s regulations.
Privacy and Data Protection
Our Privacy Policy explains how we collect, use, and safeguard your personal data. By using our Services, you consent to our data practices as outlined in the Privacy Policy.
Content and Licenses
Some features may allow you to upload or send content (e.g., message templates, customer data). You retain ownership of your content.
However, by using our platform, you grant Callsensy a global, royalty-free license to use, store, reproduce, and display your content strictly for the purpose of operating and improving the Services. This license remains even after you stop using the Services, unless you request content removal and it is legally permissible.
Service Changes and Termination
We are constantly improving our Services and may add or remove features from time to time. You can stop using our Services at any time, and we reserve the right to suspend or discontinue access with or without prior notice in case of misuse or legal concerns.
Limitation of Liability
Callsensy will not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our Services. All Services are provided “as is” without warranties of any kind.
Modifications to the Terms
We may revise these Terms from time to time. If significant changes are made, we will notify users. Continued use of the Services constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, feel free to contact us:
Phone Number :- 8790653239
📧 Email: callsensy@gmail.com
🏢 Address: HIG-18,ROAD NO -1,FLOOR-2, PART-1, KPHB COLONY, Kukatpally, Tirumalagiri, Hyderabad- 500072, Telangana